DMS · Your DMS → ScoutX
Your DMS is not on the list. That is usually fine.
Powersports retail runs on more DMS platforms than RV does, and the named integrations are the common ones rather than the limit. If your system can drop a scheduled file, it can feed the site.
How it works
- You get your own SFTP account. Your DMS or your vendor drops the file on whatever schedule it already runs, and Scout picks it up.
- XML, CSV and pipe-delimited are all supported, and field mapping is configuration rather than code — the same mapping screen the named integrations use.
- Conditional mappings handle the case where a column means different things depending on another column, which is common in exports built for accounting rather than for a website.
- A drift check compares what the feed says against what the site is showing and alerts on a real disagreement — the way a mapping that quietly stopped matching gets found before a customer finds it.
- Staleness is judged on the date of the feed file itself, not on whether the nightly sync ran. A provider that keeps re-serving the same file makes the sync look healthy while your inventory quietly freezes; that is the case the check is built to catch, and anything over 48 hours raises an alert.
Other integrations
Lightspeed → ScoutX
Lightspeed DMS
Automatic unit sync from Lightspeed across every franchise you carry.
Motility → ScoutX
Motility
Unit sync from Motility, in either its XML or CSV export.
ScoutX → your CRM
ADF/XML lead delivery
The industry-standard lead format, delivered to any CRM that accepts it.
Questions
SFTP inventory feed questions
What format does the file need?+
XML, CSV or pipe-delimited. Field names do not need to match ours.
How often should it send?+
Whatever your DMS supports. The freshness check flags anything quiet for more than 48 hours.
Can it separate major units from parts?+
Yes. The mapping decides what becomes a listed unit, so a file that also contains parts lines does not put them on the site.