CRM · ScoutX → DP360

ScoutX and DP360

Leads land in DP360 routed to the right store and the right franchise team, in the format DP360 expects.

How it works

  • Leads are written on the Scout side before delivery, so nothing depends on DP360 being reachable at that instant.
  • Failed deliveries retry, and the retry re-posts only the failed leg rather than duplicating a lead that already arrived elsewhere.
  • Routing supports franchise as well as location, so a Polaris enquiry reaches whoever sells Polaris.
  • Scout also serves an inventory feed DP360 can pull for the merchandising side, on its own schedule rather than a push window.

Questions

DP360 CRM questions

Can leads route by franchise rather than just by store?+

Yes — by franchise, by location, or both.

What happens during a CRM outage?+

The lead is stored on our side and retried, and is visible in the Scout admin either way.

Do we reconfigure DP360?+

No. Scout delivers into your existing setup.

Ask us about your stack.

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