Analytics · Google → ScoutX
ScoutX and Google Business Profile
Your Google reviews are the strongest social proof you have and they sit on a page you do not control. Scout pulls them onto the site, per store.
How it works
- Reviews sync per location, so a group’s store pages show that store’s reviews rather than a blended figure that flatters the weakest rooftop.
- A dealership-level rating is computed from the locations rather than typed in by hand, so it cannot drift from what Google actually shows.
- A synced review can be hidden, and the hide survives the next sync — otherwise every re-sync would resurrect it, which is the obvious way that feature gets built wrong.
- A sync clears the caches the review displays sit behind, so a new review appears rather than waiting out a cache window.
- There is a manual sync as well as the scheduled one, for when you have just asked a customer for a review and want to see it land.
Other integrations
Lightspeed → ScoutX
Lightspeed DMS
Automatic unit sync from Lightspeed across every franchise you carry.
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Motility → ScoutX
Motility
Unit sync from Motility, in either its XML or CSV export.
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Your DMS → ScoutX
SFTP inventory feed
Any DMS that can drop a scheduled file — XML, CSV or pipe-delimited.
Read more
Questions
Google Business Profile questions
Can we hide a review?+
Yes, and it stays hidden through subsequent syncs.
Do multi-store groups get per-store reviews?+
Yes. Each location syncs its own, and the dealership rating is computed from them.
How long until a new review shows?+
On the next scheduled sync, or immediately if you trigger one manually.