ScoutX platform
A concierge that works the hours your showroom does not
Powersports browsing peaks on a phone after dinner, which is exactly the window your store is shut. Through it, the concierge is fielding real questions against the machines actually on your floor — and the moment a shopper wants a human, your team inherits the whole thread rather than a name on a form.
Multi-line questions, answered correctly
A dealer carrying four franchises gets asked comparison questions constantly — how the Polaris compares with the Can-Am sitting twenty feet away. A generic chatbot deflects that. The concierge answers it from your live inventory across every line you carry, including which ones you actually have on the floor tonight.
That is the question that decides whether a shopper drives to you on Saturday or to the dealer forty minutes away.
The handoff carries the thread
Nobody has to open with the questions the shopper already answered. The salesperson can see which machines were compared, what was asked about financing, what the hesitation was, and the exact point the conversation stopped.
A first call that begins in the middle of a conversation converts differently from one that begins with "so what are you looking for today".
It escalates instead of improvising
On pricing negotiation, trade values, finance terms or anything touching an OEM program requirement, it hands to a person rather than guessing. In a category with manufacturer advertising rules, a chatbot that improvises on price is a liability, not a feature.
Also in the platform
Each one leans on the others
Plain-English inventory search
"Side-by-side under $20k, 4 seats, financing" — a sentence in, real units out.
Conversion-built lead capture
Multi-step forms that hand you a usable lead even when the shopper stops halfway.
Site speed
96 mobile, 82 desktop on Google Lighthouse — measured on the Scout platform.
Detail
AI shopping concierge — questions
We carry four OEM lines. Will it confuse them?+
It reads your live inventory including make, model and trim, so it answers about the specific unit on your floor. Cross-brand comparisons stay factual — specifications and availability — rather than editorial about which is better.
Can it quote pricing?+
It shows what your site shows. Anything beyond your published price escalates to your team, which is also the safe answer where manufacturer advertising rules apply.
Does it handle parts and accessories questions?+
It answers what it can from your site and routes the rest to your parts department. Major-unit shopping is where it does the most work.